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Terms and Conditions

Introduction

Welcome to Chanel Richie LLC ("we"). These Terms and Conditions govern your use of our coaching services and Lux Film LLC products. By using our services or purchasing our products, you agree to comply with and be bound by these terms.

Services

Chanel Richie LLC offers professional coaching services, while Lux Film LLC provides tripods and lights. Our services and products include, but are not limited to, individual coaching sessions, group sessions, workshops, tripods, and lights.

Coaching Services

Appointment Booking

  • Appointments must be scheduled in advance through our designated booking system.

  • Payment is required at the time of booking to secure your appointment.

Cancellation Policy

  • Less than 24-Hour Cancellation: If you do not cancel your appointment at least 24 hours in advance, you will be charged the full session fee. No refunds will be provided for these cancellations.

  • No Refunds on Coaching Calls: All coaching calls are non-refundable, regardless of the circumstances.

  • Rescheduling Requests: If you need to reschedule your appointment and notify us more than 24 hours in advance, a rescheduling fee of $100 will apply. This policy is in place due to our fully booked schedule until September 2024.

Product Sales (Lux Film LLC)

Refund and Return Policy

  • No Refunds: All sales of tripods and lights are final. No refunds will be provided.

  • Store Credit: If you are not satisfied with your purchase, we offer store credit for returns of tripods and lights, provided the items are returned in their original condition and packaging.

Conduct

  • You agree to conduct yourself respectfully and professionally during all interactions with Chanel Richie LLC and Lux Film LLC. Inappropriate behavior may result in termination of services without refund.

Confidentiality

  • All information shared during coaching sessions will be kept confidential unless you provide written consent to disclose specific information.

  • We are obligated to disclose information if required by law or if we believe there is a risk of harm to yourself or others.

Limitation of Liability

  • Chanel Richie LLC and Lux Film LLC are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services or products.

  • Our total liability to you for any claim arising out of or in connection with these terms, our services, or our products will not exceed the amount you paid for the services or products.

Governing Law

  • These Terms and Conditions are governed by the laws of the State of New Jersey. Any disputes will be resolved in the courts of New Jersey.

Changes to Terms

  • We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on our website, and your continued use of our services or products constitutes acceptance of the new terms.

Privacy Policy

Introduction

Chanel Richie LLC and Lux Film LLC ("we") are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or purchase our products.

Information We Collect

  • Personal Information: We collect personal information that you provide to us, such as your name, email address, phone number, and payment information.

  • Usage Data: We may collect information about how you access and use our services or products, including your IP address, browser type, and operating system.

Use of Information

  • Service Delivery: We use your information to provide, maintain, and improve our services and products.

  • Communication: We may use your information to communicate with you about your appointments, send you updates, and respond to your inquiries.

  • Payment Processing: We use your payment information to process transactions related to our services and products.

Disclosure of Information

  • Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our business and delivering our services and products.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Data Security

  • We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

  • Access and Correction: You have the right to access and correct your personal information. You can do so by contacting us at the information provided below.

  • Opt-Out: You may opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications.

Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. Your continued use of our services or products after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about these Terms and Conditions or our Privacy Policy, please contact us at:

Chanel Richie LLC / Lux Film LLC
Info@chanelrichie.com

Effective Date: March 2, 2023

 

 

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